Chrome Gray Folder Issue Mac Back On

Chances are the drive has some issues that need to be repaired.

Tom Nelson is an engineer, programmer, network manager, and computer network and systems designer who has written for Other World Computing,and others.

Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12 years experience working in the IT industry support and management positions.

Chrome Gray Folder Issue Mac Back On

The first thing to do is disconnect all peripherals except keyboard, mouse and display, force a shutdown, then power the Mac back on.

This article walks you through troubleshooting steps and solutions to get to the fix and explains all the reasons the gray screen occurs.

Thats a separate problem, which is easy to fix with the help of our troubleshooting guide.

Disconnect all external peripherals, and keep them removed for the duration of these steps unless otherwise noted.

If applicable, remove the Ethernet cable, audio inout cables, headphones, and any other peripherals.

If your keyboard or mouse is connected through a USB hub, bypass the hub by plugging the keyboard and mouse directly into your Mac for these tests.

One of the most common problems that can cause the gray screen issue is a bad peripheral or peripheral cable.

When a bad peripheral is plugged into your Mac, it can prevent it from continuing the startup sequence, and cause it to stall while it waits for the peripheral to respond to a command.

The most common form of this is when a bad peripheral or its cable causes one of the signaling pins on one of Macs ports to get stuck in one condition (set high, set low, or shorted out to ground or positive voltage).

If your Mac starts back up without issue, then youll know that its a problem with a peripheral.

Youll need to shut your Mac back down, reconnect one peripheral, and then restart your Mac.

Continue this process of reconnecting one peripheral at a time and then restarting your Mac until you find the bad peripheral.

Swap your mouse and keyboard with a known good pair, and then restart your Mac.

If you dont have spares, just disconnect them and restart by pressing and holding the power key.

If your Mac gets to the login screen or desktop, then youll need to determine whether the problem is the mouse or the keyboard.

Try plugging in one at a time and then restarting to confirm.

To do that, first disconnect all of the peripherals, except the mouse and keyboard.

During the Safe Boot, your Mac performs a directory check of your startup drive.

If the drive directory is intact, the OS continues the startup process by loading only the minimum number of kernel extensions it needs to boot.

If your Mac successfully starts up in Safe Boot mode, try restarting your Mac again in normal mode.

If your Mac starts and makes it to the login screen or the desktop, then verify that your startup drive is working correctly.

Chrome For Mac Gray Folder Issue